Attract new members and increase loan volumes through reputation management
Published by: Jose Ortiz
July 14, 2021 | Marketing
Join OCUL Services Corporation on Thursday, July 22 as we discuss reputation management with Eltropy CEO and co-founder, Ashish Garg. You will learn more about how online reviews impact your credit union’s ranking as well as revenue and how to improve the member experience.
With more and more buying decisions based solely on online reviews, leveraging your members’ voices has become increasingly important. Even if you already have satisfied members, they may not be taking the initiative to share their opinions publicly. With a response rate up to 44 times faster than other communication channels, text messaging is one of the most effective tools for collecting reviews and ratings from your most loyal fans.
Contact Jose Ortiz for questions or assistance.