Navatros Webinar: From Attrit to Commit: Transforming Inactive Membership into Multi-Product Relationships
September 23, 2025 at 10:00 am – 11:00 am
Your most significant growth opportunity isn’t acquiring new members, it’s transforming the dormant ones you already have.
You know the challenge: members who open one account, complete a single transaction, then disappear. These inactive accounts drain resources while representing massive untapped potential. There’s a better way.
Sparrow’s “Attrit to Commit” methodology transforms passive members into engaged, multi-product relationships. Credit unions using this approach see dormant accounts spring to life and member satisfaction scores soar.
Join us for an exclusive session where we’ll share the exact strategies turning member attrition into your greatest competitive advantage.
Speaker: Harrison Hochman
Harrison Hochman is the co-founder, and CEO of Sparrow, the valedictorian of Stanford’s Graduate Engineering Class of 2021, and a member of Forbes’ 30 Under 30 list. At 13, Harrison raised over $42k dollars to purchase and personally deliver 280 wheelchairs to disabled persons all across South Africa. At 19, Harrison was recognized as 1 of 11 young global leaders in STEM by the esteemed Straubel Foundation. At 21, Harrison started Sparrow in his parents backyard during the height of the Covid pandemic and within 16 months had raised $7M in venture capital, facilitated over $400M in pre-qualified student loans across 30k+ borrowers nationwide. He’s been recognized by Forbes, US News and World Report, the New York Stock Exchange, Business Wire, and Yahoo Finance as a leading entrepreneur at the bleeding edge of fintech innovation.
