Gauging member feedback: the good, the bad, and the actionable

Published by: Jose Ortiz

March 9, 2023 | Industry Supporters

Feedback is a gift.

Positive feedback lets you know you’re doing a good job and highlights what you should keep doing in the future. And constructive feedback (even negative feedback) illuminates areas where you can improve to make your credit union — and its member relationships — stronger.

Read CU Solutions Group’s latest blog post to learn how you can take all that great feedback you’re getting from your members to improve your credit union — and members’ experience working with you.

For more information on how CU Solutions Group can help, contact Jose Ortiz today.

Contact Jose Ortiz for questions or assistance.

Jose Ortiz
Jose Ortiz Sr. Business Solutions Manager E:
Contact Us

Other Movement News

Government Affairs

League supports Ohio Computer Crimes Act

While your credit union is busy taking care of its members, the League regularly heads to the Ohio Statehouse to advocate for your ability to serve them more efficiently and […]

Final Call: Oppose arbitrary CFPB credit card fee caps

Terms, conditions, and agreements between you and your members are just that: between you and your members. As member-owned financial cooperatives, credit unions already empower their members to not only […]
Member Benefits

Create employee handbook in minutes

HR Suite is a total human resource compliance solution for your company and is complimentary to League members. It is a customizable online company Policy Manual and Employee Handbook, plus […]