From satisfied to engaged: achieving high-performance teams

Published by: Jose Ortiz

July 12, 2023 | Human Resources, Industry Supporters

Employee engagement can directly impact your credit union’s success, especially in a volatile financial services environment. Credit unions depend heavily on making members happy, and it’s crucial to recognize the important role employees play in achieving member service goals.

Engaged employees are the backbone of a successful credit union. They are committed to their roles and passionate about the organization’s goals. Conversely, unhappy employees can lead to higher turnover, increased healthcare costs, and lower member satisfaction.

“From Satisfied to Engaged: Achieving High-Performance Teams in Credit Unions,” is a new resource from the Ohio Credit Union League that can help you build a successful employee engagement plan. It will teach you to:

  • Understand the link between engaged employees and excellent member service
  • Identify disengaged employees and their impact on the work environment
  • Take corrective steps to save time, money, and your best assets −your employees

Read the article and discover how you can increase satisfaction and engagement in your workplace today.



Contact Jose Ortiz for questions or assistance.

Jose Ortiz
Jose Ortiz Sr. Business Solutions Manager E:
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