How to implement experiential member surveys

Published by: Jose Ortiz

May 17, 2023 | Uncategorized

Credit union member feedback is a gift. Feedback can:

  • Illuminate severe pain points.
  • Provide you with context.
  • Allow you to prioritize actions and improvements.
  • And more …

Ultimately, the more you collect and implement member feedback, the more you’ll be able to improve member relationships, build trust, and streamline processes.

So how do you gather that feedback?

Read this blog post to learn how your credit union can bridge the gap between what your leaders think members want and what they actually want.

Contact Jose Ortiz for questions or assistance.

Jose Ortiz
Jose Ortiz Sr. Business Solutions Manager E: jortiz@ohiocul.org
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